Privacy Policy

We collect information in the following ways:

• Account information — name, email address, password (stored hashed), company name, and role (buyer or OEM/vendor) when you register.
• Lead & quote details — the product, category, quantity, budget, timeline and message you submit when requesting a quote or a custom solution.
• Vendor content — product listings, specifications, images and company details that OEMs upload.
• Usage data — pages visited, searches, and device or browser information collected automatically as you use the site.
• Cookies — small files used to keep you signed in and to understand how the marketplace is used.

• Operate, maintain and improve the marketplace and its features.
• Route your quote and custom-solution requests to the relevant OEM or vendor.
• Authenticate your account and keep it secure.
• Respond to your enquiries and provide customer support.
• Send transactional messages relating to your requests or account.
• Detect, prevent and address fraud, abuse or technical issues.

We do not sell your personal information. We share it only as needed to provide the service:

• With OEMs and vendors — when you submit a quote or lead, the details you provide are shared with the relevant seller so they can respond to you.
• With service providers — hosting, database, and email delivery partners who process data on our behalf under confidentiality obligations.
• For legal reasons — when required by law, regulation, legal process, or to protect the rights, property or safety of our users and the public.

We use essential cookies to keep you logged in and to remember your preferences. You can control cookies through your browser settings, but disabling them may affect parts of the marketplace such as authentication.

We retain your information for as long as your account is active or as needed to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements. Lead records may be retained so that you and the relevant OEM have a history of the request.

We use reasonable technical and organisational measures — including hashed passwords and access controls — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Subject to applicable law, you may request to access, correct, or delete your personal information, or object to certain processing. To make a request, contact us using the details below.

The marketplace may link to third-party websites (for example, OEM or manufacturer pages). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

The marketplace is intended for business users and is not directed to children under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and we will revise the “Last updated” date above accordingly.

If you have questions about this Privacy Policy or how we handle your data, please reach us through our Contact page.